Terms of service
TERMS OF SERVICE
Welcome to Uyuljewels.
By accessing our website and making a purchase, you agree to be bound by the following Terms of Service. Please read them carefully.
1. General Conditions
• Uyuljewels reserves the right to refuse service to anyone for any reason at any time.
• By using this website, you confirm that you are at least the age of majority in your country or have permission from a legal guardian.
2. Product Information
• We make every effort to display product details, descriptions, and images as accurately as possible.
• However, slight variations in colour, size, or appearance may occur due to lighting, screen resolution, or handmade characteristics (if applicable).
• Such variations shall not be considered defects.
3. Pricing & Payment
• All prices displayed are in Ringgit Malaysia (RM) unless stated otherwise.
• Uyuljewels reserves the right to change prices at any time without prior notice.
• Payment must be completed in full before orders are processed and shipped.
4. Order Acceptance
• An order is considered confirmed only after payment has been successfully received.
• Uyuljewels reserves the right to cancel or reject any order due to stock unavailability, pricing errors, or suspected fraudulent activity.
5. Shipping & Delivery
• Shipping timelines provided are estimates only and may vary due to courier delays or unforeseen circumstances.
• Uyuljewels shall not be held responsible for delays caused by third-party courier services.
(Please refer to our Shipping Policy for more details.)
6. Returns, Exchanges & Refunds
• All returns, exchanges, and refunds are strictly governed by our Return & Refund Policy.
• By placing an order, customers acknowledge and agree to the conditions stated in the Return & Refund Policy.
7. Customer Responsibility
• Customers are responsible for providing accurate personal and shipping information.
• Uyuljewels shall not be liable for any loss or delay caused by incorrect or incomplete information provided by the customer.
8. Communication
• All official communication regarding orders, returns, exchanges, and inquiries will be handled via WhatsApp at 013-7700146.
• Uyuljewels is not responsible for messages sent to unofficial platforms or numbers.
9. Limitation of Liability
• Uyuljewels shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
• Our total liability, if any, shall not exceed the amount paid for the product purchased.
10. Intellectual Property
• All content on this website, including images, logos, text, and designs, are the property of Uyuljewels and may not be copied, reproduced, or used without written permission.
11. Changes to Terms of Service
• Uyuljewels reserves the right to update or modify these Terms of Service at any time without prior notice.
• Continued use of the website constitutes acceptance of the updated terms.
12. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the laws of Malaysia.